Debt Problems? A Service Breakdown
Summary
If you are under pressure from creditors, you need to read this article. It outlines the three main debt advice services and describes the services they offer.
As Wales finance problem spreads, debt advisers are being bombarded by households desperately failing to manage their mortgage repayments, credit cards and loan repayments. There has been a 40% escalation in people behind on payments on secured loans and mortgages say the Government, compared inquiries in 2008. The Consumer Credit Counselling Service, which also offers free debt plans, is receiving 1,500 calls a day, while calls to the National Debtline have gone up by thirty five percent. So, if you are losing sleep over your debt worries can these confidential services will be of assistance?
The Citizens Advice Bureau (CABs) , who are they? They area a network of more than 3,200 bureaux around the Briton run by volunteers. Most of these offices have trained debt manager.CAB (The Citizens Advice Bureau) One of the largest non profit organisations in the Briton equipped to aid in dealing with most challenges faced in everyday life including financial advice.
1. What do the CABs do? To start with before they can guide you, they need to appreciate your income and outgoings. So they will assist you to construct a list of creditors with income and expenses.
Once this is finished, they will double check whether your profits can be increased. For example, you may not claiming the right benefits or perhaps you are using the wrong tax code. Then they will examine your family outgoings. They look at your household bills and mortgage repayments to see where you can save money. They look at your family expenses and finance repayments to see where you can save cash. Then they will consider your family expenditure.
Your debts will be divided into priority debts – that’s payments such as rent or mortgage, utilities and council tax – and your non priority ones, such as unsecured loans, credit cards and HP.
You will then be given letters to post to all your creditors requesting them to put action against you on hold pending a repayment plan being agreed.
The debt protectors at the CAB will then help you to negotiate a repayment plan with your priority creditors – your mortgage lender or landlord, local authority and utility companies. The balance of your income after meeting your family’s other living expenses can be offered to non-priority creditors based proportionately on how much you owe to each of them.
As part of the negotiations with unsecured lenders the CAB always asks for the interest and charges to be frozen, but not all creditors agree to it. But their experience is that as long as the offer is fair, creditors know that the Courts will usually support the CABs proposals and so creditors usually accept in the end. The CAB will also help if you are threatened with your house being repossessed and with any other debt related Court action against you.
The good points: The CABs service is usually face-to-face, which means they can deal with the paperwork with you. They can then sit with you while you speak to your creditors. They may also help you deal with the Courts. And they will provide IVA advice help.
The bad point: As more of us struggle with our finances, their services are stretched, so you may have to wait weeks, even months, for an appointment.
The Consumer Credit Counselling Service (CCCS) – The CCCS mainly operates via telephone and through there website although it is possible to visit one of their 10 regional offices by appointment.
CCCS What do they do? The CCCS will create a financial plan with you to see how much money you really need to live on. Then the remaining money can be used to repay your priority debts and then your non-priority debts. The most serious cases join the CCCs’s debt management programme. The CCCS will then negotiate repayments with the creditors and ask to freeze charges and interest.
Once in a debt management plan, you make one payment each month to the CCCS and they assign and dispense that money between your creditors thereby deducting the entire amount from your debt.
The good points: You can anonymously receive online counselling through a question-and-answer service. Debt management plans are easier to manage than continuing to repay several different creditors yourself.
The bad points: To enter into a debt management plan you have to have enough disposable income after basic living expenses
The National Debtline (ND) – They are the original telephone-based debt guidance service. What do the ND do? The ND send you a form to help your budgeting plus suggested letters to send to your creditors. They can also council you through your credit situation and offer information on what your creditors can do legally and suggest ways you can increase your income.
The good points: The service is quick and packed with constructive information offering assisted self-help.
The bad points: They will not speak to your creditors on your behalf. You are on your own.












